eCommerce

One of the biggest customer complaints we're seeing on our stores are fund holds due to failed AVS checks. Here's what happens:

1. A customer visits your store and attempts to make a purchase. The customer enters an address that does not match the billing address for the card. This fails address verification system (AVS) that most merchants use to detect and prevent fraud. The order doesn't progress past the store's payment gateway and does not turn into a sale.

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A press release from Vcommerce.

Customer expectations need to properly grounded. If a customer has false expectations and they are not adjusted or met, you’ll have an angry customer even though it completely unwarranted . Shipping is clearly the first area where customer expectations need to be grounded in reality.

About PayPal

PayPal is an online payment portal that provides a secure environment for individuals and businesses to send and receive payments quickly, eliminating the conventional and time-consuming modes of payment by checks, money orders, etc.

About the company