- Moving Stores Off Volusion
- Volusion Support Response Times Increase. Result of layoffs?
- Feeling Limited by Volusion's Native Followup Email System?
- 50 Tips To Increase eCommerce Sales Conversion
- BigCommerce is now PCI Complaint
- Drop Shipping Deadend
- 3DCart Moves to the Head of the Pack
- Preventing Failed AVS Fund Holds for Debit Card and Check Cards
- Join Our Merchant To Merchant Forum!
- Link Building For Your Store Brain Dump
BigCommerce is now PCI complaint according to their blog dated 1/27/11. The stampeding sound you hear are Volusion's disgruntled customers running for the door. I fear they may end up wedged in BigCommerce's front door ala the Three Stooges.
I stopped shipping to Canada after a high percentage of orders were stepped on by the Canadian customs office. Along with their order, customers would get a bill for a Custom Brokers fee and any applicable duties. This would send customers into a rage that I, as a storeowner in America, was powerless to prevent. Bear in mind we shipped to Canada using UPS Standard and for some reason, the frequency of this occurring when orders are shipped via USPS is significantly lower. Go figure..
One of e-commerce’s strengths is supposed to be opening your wares to a global market. This strength can easily be nullified by inconsistent Customs offices in the destination country. So if you ship overseas, make certain you present the customer with clear documentation on who is liable for ANY Customs fee and Duty. This will shift the responsibility to the customer, albeit an angry one.